Professional self-leveling and fixed pedestal supports 14,8 – 17,8cm

Frequently asked questions about the Professional pedestal system

• What is the difference between 'Professional' and 'EasyPro'

  This is a very common question asked by our customers.
  Apart from the price, which is the case with the 'EasyPro' series much lower We can provide you with some details using the following table:

  

  

  Criteria	EasyPro	Professional
  Capacity	up to 1,3 tons per piece	up to 1,6 tons per piece
  Base	closed base (more even weight distribution)	partially open
  number of base supports	4	2
  number of different adapters	1	2
  fixation function	available as an accessory	installed as standard
  Anti-slip pad	integrated	integrated
  joint 2mm available	ja	ja
  joint 4mm available	ja	ja
  edge panel mountable	ja	ja
  edge profile mountable	ja	ja
  Upper and lower riser clips for Wide base-Cover available	ja	ja
  Upper and lower riser clips for Wide base-Cover available	ja	no
• Do you have to screw the pedestals?

  In principle, the outermost row of pedestals should be fixed..
  If a screw connection is possible depends on the terrace condition

  1. What is the outermost row of pedestals?

  The outermost row of pedestals is a row to an open edge. An open edge is an edge that is not enclosed by walls or fixed fixing angles.

  A typical 'open edge' is the last row of a balcony railing.

  2. Why should the outermost row of pedestals be fixed?

  The reason is that there should be no shifts in the outermost row of plates.

  3. How can the fixation be done?

  This depends on the nature of the subfloor:

  On a concrete subfloor the pedestal can be screwed in. .
  On a sealing layer the pedestal must be glued to the layer. Otherwise, the sealing layer will be damaged.

• Do I absolutely have to use construction protection pads under every pedestal support?

  Yes, we recommend this. Construction protection pads fulfill two critical functions: They protect your sensitive waterproofing layer (e.g., bitumen sheets) from mechanical damage caused by pressure and friction. At the same time, they act as acoustic decoupling, significantly reducing impact noise. Depending on the substrate, we offer standard pads or a special aluminum-laminated version.
  Please note the following distinction:

  1. Installation on a concrete substrate (shown in blue in the image)

  

  The following purposes are served by the bee protection pads:

  • In leveling of unevenness and the
  • secure footing of the pedestal bearing

  We recommend using our [product/service] here Standard construction protection pads.

  ---

  2. Installation on waterproofing membranes

  

  Here, building protection pads also serve to protect the sealing layer.
  The use of our two types of building protection pads now differs according to the type of sealing (please check the type of sealing before use).

  Material	Common trade names, e.g.	Standard building protection pad	Aluminum-laminated building protection pad
  FPO / TPO	Bauder Thermoplan™® Bauder Thermofin™® Sika Sarnafil AT™®	✅
  PVC-P	Sika Sikaplan™® Sika Sarnafil G/S™® Bauder Thermofol™®		✅
  Bituminous	BauderKarat™® Bauder Smaragd™® Sika Sikashield™®	✅
  EPDM	Elevate RubberGard™® CCM Europe Hertalan™® CCM Europe Resitrix™®	✅ (Private area)	✅ (public area)
  PMMA-based Liquid waterproofing	Sika Sikalstic® Rapid™® Bauder Liquitec PMMA™® Triflexx PMMA™®		✅

  Here it goes to Standard building protection pad.
  Here it goes to Aluminum-faced building protection pad.

• What problems can arise when installing pedestal supports?

  The following problems can arise based on our 15 years of experience:

  Cause	Consequence	Solution
  Pedestal supports are not stable and wobble.	The laid slabs evolve upon occurrence	– Dismantling – Outmatched by Building protection pads – Setting up new storage facilities Checking the substrate: it must be firm and must not give way!
  dust or grains > the pedestal bearing	Crunch	Cleaning
  Dust or grains between the pedestal bearing and the plate	Crunch	Cleaning, possibly. Anti-slip pad attach
  No edge mounting	Plates shift at the edge, this results in an irregular joint pattern.	a) In the case of a house wall: dismantling and installation of edge finishing clips b) If one side is open: Disassemble and screw or glue the outermost row of pedestals in place.

• Do I absolutely need the multi-function key?

  A standard screwdriver is sufficient for installing a handful of pedestals. For terraces larger than... 30m² However, we recommend this accessory because it is not only ergonomic but also combines several functions.

• Is the load capacity of 1,6 tons stable even at maximum extension?

  Yes. The Professional pedestal is designed to maintain stability across the entire adjustment range of 4,3 to 5,8 cm (and beyond with adapters). The 1,6-ton breaking load is the laboratory-tested breaking load, providing you with enormous safety reserves for heavy planters or hot tubs.
  
  The 1,6 ton load capacity refers to a horizontal position of the pedestal head.
  With the head tilted at 5°, this laboratory load is reduced by approximately 15-20%, depending on the temperature.
  
  However, this load-bearing capacity is more than sufficient when you consider that a 2cm ceramic slab has a breaking load of approximately 700-800kg (which is distributed across four pedestals!).
  
  

• When should I lock the self-leveling head?

  If the weight distribution is uneven, you should secure the head.
  This unequal distribution always occurs where plates of different sizes directly meet, as is typically the case at the edges.

  

  The pedestal head of the Professional pedestal is fixed via the fixing ring which is integrated as standard in the Professional pedestal.
  This fixing ring is tightened in the horizontal position of the head.

  

  Since this fixed pedestal support can no longer react to a slope, please use our [product/service] to set up a slope compensation. Leveling discs 1mm and 3 mmPlace these under the pedestal support.

  

• Do I really need to saw off the base of the pedestal at the edge?

  Not strictly necessary, but highly recommended. Only by shortening the base along the perforation will the bearing's center of gravity be positioned close enough to the wall. This prevents the edge plate from creating a leverage effect when the outer edge is stepped on, significantly reducing the risk of the plates tipping over.
  If you want to completely secure the slab against tipping, you must secure the edge slab to all pedestals using hybrid adhesive stick them on the surface the board rests on.